Giancarlo Esposito
Gustavo Fring
Series SeasonSeason 1 episodes2017
Better Call Saul Employee Training
Los Pollos Hermanos Employee Training
Let Gus Fring teach you the proper way to run a business with this Emmy-winning, 10-part training seminar.
Episodes
Each episode has its own detail page.
Episode 12 min2017-04-10
Communication
Owner Gustavo “Gus” Fring explains proper employee behavior at Los Pollos Hermanos – where someone is always watching.
Episode 22 min2017-04-17
Cleanliness
Learn the proper techniques for keeping the restaurant neat from owner Gustavo “Gus” Fring, a man who knows a thing or two about cleaning up messes.
Episode 32 min2017-04-24
Shipping and Receiving
Gustavo "Gus” Fring outlines the vital importance of a well-managed distribution system when it comes to moving product efficiently.
Episode 42 min2017-05-01
Customer Service
Gustavo "Gus” Fring outlines the vital importance of a well-managed distribution system when it comes to moving product efficiently.
Episode 52 min2017-05-07
Employee Code of Conduct
Gustavo "Gus" Fring explains basic behavioral guidelines for all employees, including a zero-tolerance drug policy.
Episode 62 min2017-05-14
Loss Prevention
Gustavo "Gus” Fring shares his strategies to curb the theft of his "addictive" products.
Episode 72 min2017-05-21
Sustainability
Gustavo "Gus” Fring demonstrates initiatives to help protect the planet, including the safe use and disposal of dangerous chemicals.
Episode 82 min2017-05-28
Brand Management
Gustavo “Gus” Fring explains how Los Pollos Hermanos maintains a stellar reputation through community outreach and good word of mouth.
Episode 92 min2017-06-05
Conflict Resolution
Gustavo "Gus" Fring demonstrates the correct way to resolve conflict between employees.
Episode 102 min2017-06-12
Emergency Situations
Choking, poison, box cutters — all in a day's work at Los Pollos Hermanos, where founder Gustavo "Gus" Fring always keeps his employees safe from harm.