Communication Breakdown

Some of the deadliest air disasters in history have been caused by simple miscommunications. A tiny error in the cockpit brings tragedy to Quincy Airport in Illinois. A moment of confusion turns a routine flight in Sumatra into chaos. And a runway mix-up on the island of Tenerife sends two jumbo jets on a collision course. Watch these disasters unfold and see how safety investigators responded to prevent human misunderstandings from triggering future catastrophes.